ICG Asia offers customers 24×7 monitoring of last-mile ISPs at each of their sites. In case of an outage or performance degradation, ICG Asia will work with the ISP to resolve the issue, providing all relevant information and keeping the customer informed on the progress.
This service helps customers who migrated from a fully managed MPLS network to quickly resolve network issues across their multiple, global ISPs without spending precious IT resources.
ICG Asia offers mplete hands-free management of their network. Expert staff will perform all changes to networking and security policies as needed to accommodate changing business and technical requirements. A co-management model between the customer ICGAsiais also available. In all cases, ICG Asia maintains the underlying SD-WAN platform, so customers do not need to upgrade, patch, or otherwise maintain any software.
ICG Asia seamlessly extends customers’ internal threat detection capabilities to continuously monitor the network for compromised, malware-infected endpoints. Because network traffic is flowing through ICG Asia, we can deliver a zero-footprint detection of persistent threats without installing agents or appliances to gain traffic visibility. ICG Asia MDR uses a combination of machine learning algorithms that mine network traffic for indicators of compromise, and human verification of detected anomalies. ICG Asia's experts then guide customers on remediating compromised endpoints.
The ICG Asia Socket is a zero-touch, SD-WAN device that is easily and quickly deployed in customer premises. Customers can deploy ICG Asia Sockets themselves, or use ICG Asia or its partners for remote assistance or on-site support. To complete the installation, the site is fully configured with relevant networking, QoS, security, and failover policies.
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